Currently, we do not offer COD. All Order must be pre-paid using secure online payment option

We offer 5 days return policy i.e. customer can return the product within 5 days of delivery date.

Mandatory: Unboxing video is compulsory to return the product. Failing to provide unboxing video your return will not be accepted.

Note: Please make video while unboxing the product.

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at oncekart@gmail.com

Q: Is COD (Cash on Delivery) available?

Ans: No

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 2 to maximum 7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, Shipping is FREE all over India.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to oncekart9@gmail.com

Q: How can I pay?

Ans: We accept online payments before shipping the product. Once your order is confirmed and the payment is received, we process and dispatch your item. Secure and trusted payment options are available at checkout for a smooth experience.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please email us your order number at oncekart9@gmail.com (NOTE: Contact us within 2-4 hours if you wish to cancel your order)